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From the moment my daughter and I entered the premises to sort out the funeral of my wife we were treated with nothing but respect. Chris went through everything with us plainly and simply. Everything was covered in a detailed manner with a professional but compassionate manner, from the arrangements to organising both flowers and order of service. He undoubtedly saved us a fair amount of money but with no shortcuts. We were kept informed of how things were progressing at all times and I have no reservations about recommending both Townsend Moore as a company or Chris himself as a person, what was a very difficult time was handled with utmost care and as little upset as possible.
We would to thank Townsend Moore Funeral Directors for their help and support whilst arranging the funeral for our Father.From the first phonecall to your company and throughout the process we appreciated Christian's professionalism ,kindness and guidence shown to our family in achieving our chosen service.We have had nothing to worry about as Chris dealt with every detail. On the day of our father's funeral(yesterday) Chris and each member of his team looked immaculate. They were respectful,professio nal and kind. Thank you from our step mum,my sister and myself for your first class service for a realistic price tag.We would definitely recommend you with complete confidence.
We would like to thank Chris for his kindness and professionalism when arranging our dads funeral. We would have no hesitation in recommending. Townsend Moore funeral services to others. We found them to be very reasonably priced with no hidden costs. Thankyou again for making this difficult time more bearable kind regards Alison (Geoffs daughter)
Where do we start.... We were so pleased to have found Chris and his team, your personal touch was just what we needed at this difficult time. We feel we left our mum in very safe, caring hands, knowing she would be looked after in such a beautiful setting too. You always kept us up to date with every detail and were always there at the end of the phone putting us all at ease. Thank you so much.
Wish to thank Chris and Dee also the team, can't thank you enough for such a thoughtful funeral that you finished off for our dear friend that didn't have chance to put the finishing touches to the funeral she wanted. Was dealt in a very caring and thoughtful way which chris, Dee and their team did extremely well! We cannot thank you enough for all your support and generosity! Highly recommend you all..what a fantastic bunch of people to work with at such very hard times! Such warm hearted people, thank you again!
Dear Chris Thank you so much for everything you did for mums funeral .From the moment we met you you made us feel at ease always in touch letting us know how things ,we're going.On the day of the funeral every thing went to plan.We would recommend you to anyone it's been a pleasure to meet you.Gordon and Wendy Suddaby
To Chris, Mick and your Team<br>We would like to say on behalf of all the family a very big thank you to you all on the death of our late uncle. His wishes were not to use the local well established Funeral Directors in Grantham and so we entrusted him into your care. From our first meeting with you, your kindness and sensitivity shown to us was second to none. You kept us informed all the way through from the beginning and when the day arrived everything was perfect. Your final slow walk through the village past his house gave a special ending to this difficult day. We would have no hesitation in recommending your professional services to others.<br>Kind Regards<br>Dave and Lucy Turner
With the passing of my dear wife Marline at the Grantham Hospital Hospice on the 14th January, i have been helped all of the way by Christian. The approach of Townsend Moore is far far beyond what i expected. Christian is so kind and genuine in dealing with a very sad and delicate situation. He appreciates how i was feeling and contacted me daily to ensure that i was ok and also inform me of the progress of the cremation of Marline.I collected my wifes ashes this morning which i was dreading,BUT Christian once again helped me through.It is a genuine caring company and their financial arrangements are very realistic.I could NOT recommend his company highly enough, so THANK YOU Christian i appreciate everything that you have done.
Dear Chris Townsend, please accept my sincere thanks for the help you gave me in arranging the best Farewell for my Mother that we could have hoped for. From the second I called you were exactly what I was looking for! You absolutely offered your condolences, and rather than just make it a call about your services offered and the money I felt I was getting more of a personal experience from you! You offered the most idyllic setting for my Mother to lay whilst she waited to be laid to rest, you called at all of the appropriate times, ie to ensure we had agreed dates / times, to tell me that you had my Mother, to give me any updates I needed at all, to walk me through anything I needed. You were always there when I had any queries, and always there reminding me of the things I needed to be thinking of and doing, which at such a time is so very welcomed as honestly no one is at their best at these times! ..............The day of the Funeral came, the Funeral Car was dressed beautifully with the flowers as agreed, yourself walking the car out of the Village was a truly lovely touch, and it was lovely to be able to follow you and have a decent drive for my Mother to the Crematorium. Honestly I cannot thank you enough for making a difficult time slightly easier! ................. The first place I called didn't even offer their condolences and just made it simply a business transaction!!! You gave the important personal touch from the start! I could not recommend you enough! Thank You so much! Vanessa
My wife, Ann, passed away on 27 November 2016. The servive I, and my 2 sons, received from Townsend Moore was second to none. Their attention to every detail was perfect and the consideration they showed at this very sad time for us was outstanding.The funeral passed without a hitch and I would have no hesitation in recomending their service to others.
My father passed away recently Townsend Moore Funeral Services was outstanding from our very first contact and until well after the funeral their service was absolutely first class.They were not only extremely reliable and efficient, very important elements around one of the key events we will experience in life; it was also the respect, genuine sincerity and the helpful advice given personally by Chris to any enquires; this was so supportive to the family during such a difficult time.The whole family were made to feel as if Dad’s funeral was the most important event in the world and totally personal to our and his needs. Chris and his team were outstanding and made the whole event feel very special. All the people involved including the florist, the Humanist Celebrant, drivers and staff at the Leadenham site were very professional and incredibly helpful and thorough. I would like to thank all of them for making the service run smoothly. As well as being totally first class we found them to be very reasonable on the costs for the excellent service they provided. As a family we would highly recommend Townsend Moore Funeral Services
Dear Chris, Thank you for the v. dignified way you handled our father's passing on. Always on hand to arrange access to The Chapel Of Rest - even on a Sunday and offer advice in planning the day itself at St. Chad's Ch., Welbourn. Highly recommended. Mike Downs
I wish to express my sincere thanks to the Townsend Moore Funeral Services team for the discreet and dignified way in which they managed my wife's funeral arrangements. The floral display was beautifully done, the service was conducted with compassion and sympathy for both young and old in the congregation and the eulogy was delivered most eloquently.<br>The whole family were entirely satisfied with the way the funeral was directed.
Dear Mick and Christian<br>You managed my late husband's funeral with sympathy and understanding, dealing with all the details in a clear and sensitive way which helped me and my family get through an extremely sad day. With your friendly and thoroughly professional manner, we would highly recommend your services and cannot thank you enough for all you did.<br>Kind regards<br>Pat Bainbridge and family
Dear Chris, Dee and team.<br>Thank you for looking after my father and for your attention to detail and sensitivity with all the funeral plans for my late father Mr Ronald Hurst. <br>You and your team were very professional , the setting and surroundings were very comforting to my mother and we will always be very grateful to you and your team for all your care.<br>Thank you again. DInah Fuller , daughter of the Hurst family.
Dear Chris & CompanyI would like to express the biggest thank you for all your support after my fathers recent passing. With no experience myself in dealing with the process I found Chris Townsend to be the most supportive, helpful, willing, thoughtful individual, ensuring nothing was missed and enabling a personal cremation and subsequent internment of ashes. I highly recommend Townsend Moore, no hidden costs, total honesty and outstanding customer service.I will always be thankful.Kind regards Clare Rowbotham
Dear Mick and all staff at Townsend MooreMy family would like to extend our heartfelt thanks for the caring, professional support and guidance you gave us after Mum's passing. Not only was the funeral itself handled flawlessly and with great sensitivity but the support we received during the planning made a difficult time so much easier.Yours sincerelyLouise Bennett
The family and myself are most grateful for the efficient way it was conducted. Many people attending, commented on the ceremony and were not slow at passing their favourable comments.
Please inform your staff of our comments. We thank you all. Yours sincerely. Philip Mason