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Testimonials to us


Elaine and family - Elsie Anderson

Posted on October 6th, 2018

Thanks to Chris, April and the team who arranged Mum's funeral in a thoughtful and caring way. Nothing was too much trouble, they kept us informed throughout the whole process. Thanks also to Peter for a lovely service.
Elaine and family

Posted on September 1st, 2018

A big thank you to Christian and April and all at Townsend Moore, my mother Annie had her funeral arranged by them, it was a very professional caring and thoughtful day, they do care and they also keep costs down, at this sad time for all, you don't want to feel you have to spend more than you can afford, we didn't. thank you.

Eddie Maggott - Irene Maggott

Posted on September 1st, 2018

It gives me great pleasure to thank you and your staff for arranging a first class service for my wife's funeral.
The friendly atmosphere and help I received was second to none, I like to thank your wife who made Irene look so beautiful. Again many thanks Edmond

Judith Nagy - Adam Nagy

Posted on July 31st, 2018

Well, what can we say, when we stumbled through your door, upset after a bad experience elsewhere, walking into Townsend Moore was so comforting, welcoming and kind. Aprils professionalism and empathy made our sad situation bearable. Both of you took our strain. Thankyou from the bottoms of our hearts, you helped us to make sure Adam wishes were fulfilled. We hope your business in Grantham goes from strength to strength, you deserve it. All our love Judy and Amy Nagy

Malcolm - Delighted

Posted on May 31st, 2018

I am pleased that my wife's friend Linda Rhodes knew all about your excellent firm in Leadenham and had even visited and could tell my wife all about it.
Sharon, Mike and myself were all impressed with your high standards of service. commitment and conscientiousness as well as your understanding and consideration and attention to detail throughout. I am sure this approach has affected all your staff and persuaded high calibre people like Peter to work with you. We are still receiving compliments about Peters style manner and approach, please convey to him the tenor of these.
Very many thanks for you all for producing a faultless service which did the occasion full justice.
Thanks again - yours faithfully Malcom

Veronica wood---John Wood - Funeral arrangements for John

Posted on May 12th, 2018

My family & I would like to say a huge Thank You to Christian and his team for excellent arrangements for Johns funeral , Christians compassionate and caring way he had helped us through this difficult time was extremely generous & helpfulll, allowing our grandsons to pall bare their grandad into the crematorium was a lovely gester. We were also very impressed with Peter Allen for the great job he made of the eulogy ,order of service & closing words Thank You Peter . This just leaves us to say we would highly recommend Townsend Moore Funeral Service to anyone looking for a low costing service with all the care & compassion you could possibly ask for . Thank you Christian .

Sandra Fields - Jeffrey Harrison

Posted on April 24th, 2018

I cannot thank Christian Townsend enough for his extremely attentive and sympathetic way he guided us through the process of cremating my father, Jeffrey Harrison. He was so understanding and caring and made a very difficult time a lot easier to bear for us all. The Celebrant, Peter, spent a lot of time with our family in order to ‘get to know’ my father and really did a tremendous job, so much so, that a lot of the congregation commented on the wonderful service and the way in which it was conducted by Peter. Iwouldn’t hesitate to recommend TownsendMoore funeral directors and the excellent service they provided at such good value. Many thanks again.

Sharon leakey - Funeral of Gemma Leakey

Posted on April 23rd, 2018

I am very grateful to have come across Christian at Townsend Moore funeral services, when my daughter passed away suddenly he was so helpful and caring when helping make decisions in such a difficult time this made it a lot easier for myself and my family . He was very professional throughout planning the funeral. The service carried out was so beautiful and I can not thank you enough for all the help you gave us as a family. The civil celebrante Gemma who held the ceremony was very professional and polite and did a fantastic service for our daughter. The caring and kind gesture of Christian for letting Gemmas daughter Abbigail lead the coffin on its last journey to the crematorium by walking in front was really lovely and did make the funeral go beautifully. I highly recommend townsendmoore funeral services for how caring, professional and supportive they have been throughout. Me and my husband are very keen to sort out our funeral plans now. Thankyou once again for a fantastic service.

Angela Daniele - Kenneth Parker

Posted on April 19th, 2018

Thank you everyone for making the funeral of my Dad go smoothly. Especially Christian for all his support and Peter for the lovely service.

shirley clements - Douglas Roberts Funeral

Posted on February 28th, 2018

Townsend Moore Funeral Services provide a fantastic service, I speak from experience, due to the recent death of my father. Christian Townsend visited us initially where he was so understanding and sympathetic whilst remaining very professional. He explained things most eloquently and offered us numerous choices and tailored the arrangements to suits us in every respect. The company even sent us a sympathy card along with a few phone calls to see if we needed any help with anything.
Townsend Moore made a very difficult time pass smoothly and we valued their support immensely. We were so impressed we have purchased their funeral plans for my husband and myself.
I believe that Townsend Moore are the very best funeral directors.

Claire - Raymond Batchelor

Posted on February 26th, 2018

Just to say a huge thank you for all your support at a difficult time. Thankyou to Chris, April and Peter, for your guidance in what we had to do.
Very professional, Great customer service, helpful and friendly. Kept us up to date with what was going on. It was a lovely service, one i know dad would have been proud of.
Townsend Moore a a fab company. One that I would highly recommend.
Kindest regards
Claire.

Wendy Williams - Eric Dibley

Posted on February 23rd, 2018

Dear April,
I would like to thank you for how well you looked after myself and my
mother in organising Dad's funeral. Nothing was too much trouble for
you, and from the beginning you guided me through what I had to do to
register the death, and all the other things that were needed. The
funeral itself went like clockwork, and I know my Mum was very happy
with the service, which was especially important as she was in such a
frail state herself. I would be only too happy to recommend you and
Townsend -Moore.
Yours sincerely,
Wendy Williams

Maureen White - The Late John White

Posted on February 15th, 2018

Good Morning Peter. Thank you so very much for the service yesterday for John. It was absolutely perfect, just as John would have wanted. I had several comments afterwards,about how your words summed him up to perfection. In fact one of his RAF friends said he wants you, when he goes, and I most certainly want you to do mine ( not in the very near future, I hope ). April and you made a very difficult time much easier for me, and I thank you from the bottom of my heart, I could not have asked for better support. Kind Regards Maureen.

Colin Doughty - Trevor Doughty 4th January

Posted on January 5th, 2018

Just a quick note to thank you and all your colleagues at Townsend Moore for the excellent service provided whilst arranging my brother Trevor's funeral. <br>The professional approach taken by yourself and others was first class. You made planning his funeral far easier and less stressful than it might otherwise have been. You were with us all the way through and easily contactable for any help and advice we needed. Also suggesting Peter Allen to take the funeral service, he was excellent.<br>Once again April a big thank you for all the help provided, and I highly recommend Townsend and Moore to anyone in a similar situation went required to arrange a similar service for a loved one.

Dave Robinson - Vanessa Margaret Robinson

Posted on November 23rd, 2017

From the moment my daughter and I entered the premises to sort out the funeral of my wife we were treated with nothing but respect. Chris went through everything with us plainly and simply. Everything was covered in a detailed manner with a professional but compassionate manner, from the arrangements to organising both flowers and order of service. He undoubtedly saved us a fair amount of money but with no shortcuts. We were kept informed of how things were progressing at all times and I have no reservations about recommending both Townsend Moore as a company or Chris himself as a person, what was a very difficult time was handled with utmost care and as little upset as possible.

Cherine Mellor - The Funeral of Mr Brian Eric H

Posted on September 27th, 2017

We would to thank Townsend Moore Funeral Directors for their help and support whilst arranging the funeral for our Father.From the first phonecall to your company and throughout the process we appreciated Christian's professionalism ,kindness and guidence shown to our family in achieving our chosen service.We have had nothing to worry about as Chris dealt with every detail. On the day of our father's funeral(yesterday) Chris and each member of his team looked immaculate. They were respectful,professio nal and kind. Thank you from our step mum,my sister and myself for your first class service for a realistic price tag.We would definitely recommend you with complete confidence.

June Thomas and Family - The late Geoff Thomas

Posted on August 30th, 2017

We would like to thank Chris for his kindness and professionalism when arranging our dads funeral. We would have no hesitation in recommending. Townsend Moore funeral services to others. We found them to be very reasonably priced with no hidden costs. Thankyou again for making this difficult time more bearable kind regards Alison (Geoffs daughter)

Julia Hornsey and family - Our Mum's Funeral

Posted on July 31st, 2017

Where do we start.... We were so pleased to have found Chris and his team, your personal touch was just what we needed at this difficult time. We feel we left our mum in very safe, caring hands, knowing she would be looked after in such a beautiful setting too. You always kept us up to date with every detail and were always there at the end of the phone putting us all at ease. Thank you so much.

Carol Taylor - Complimentary- Thank you

Posted on July 30th, 2017

Wish to thank Chris and Dee also the team, can't thank you enough for such a thoughtful funeral that you finished off for our dear friend that didn't have chance to put the finishing touches to the funeral she wanted. Was dealt in a very caring and thoughtful way which chris, Dee and their team did extremely well! We cannot thank you enough for all your support and generosity! Highly recommend you all..what a fantastic bunch of people to work with at such very hard times! Such warm hearted people, thank you again!

Gordon andWendy Suddaby - EileenSuddaby Funeral

Posted on May 14th, 2017

Dear Chris Thank you so much for everything you did for mums funeral .From the moment we met you you made us feel at ease always in touch letting us know how things ,we're going.On the day of the funeral every thing went to plan.We would recommend you to anyone it's been a pleasure to meet you.Gordon and Wendy Suddaby

Dave and Lucy Turner - The late Dennis Turner

Posted on February 2nd, 2017

To Chris, Mick and your Team<br>We would like to say on behalf of all the family a very big thank you to you all on the death of our late uncle. His wishes were not to use the local well established Funeral Directors in Grantham and so we entrusted him into your care. From our first meeting with you, your kindness and sensitivity shown to us was second to none. You kept us informed all the way through from the beginning and when the day arrived everything was perfect. Your final slow walk through the village past his house gave a special ending to this difficult day. We would have no hesitation in recommending your professional services to others.<br>Kind Regards<br>Dave and Lucy Turner

Harry Baker - Thank you

Posted on January 28th, 2017

With the passing of my dear wife Marline at the Grantham Hospital Hospice on the 14th January, i have been helped all of the way by Christian.
The approach of Townsend Moore is far far beyond what i expected. Christian is so kind and genuine in dealing with a very sad and delicate situation. He appreciates how i was feeling and contacted me daily to ensure that i was ok and also inform me of the progress of the cremation of Marline.
I collected my wifes ashes this morning which i was dreading,BUT Christian once again helped me through.
It is a genuine caring company and their financial arrangements are very realistic.
I could NOT recommend his company highly enough, so THANK YOU Christian i appreciate everything that you have done.

Mrs Vanessa Suter - My Mothers Funeral

Posted on January 15th, 2017

Dear Chris Townsend, please accept my sincere thanks for the help you gave me in arranging the best Farewell for my Mother that we could have hoped for. From the second I called you were exactly what I was looking for! You absolutely offered your condolences, and rather than just make it a call about your services offered and the money I felt I was getting more of a personal experience from you! You offered the most idyllic setting for my Mother to lay whilst she waited to be laid to rest, you called at all of the appropriate times, ie to ensure we had agreed dates / times, to tell me that you had my Mother, to give me any updates I needed at all, to walk me through anything I needed. You were always there when I had any queries, and always there reminding me of the things I needed to be thinking of and doing, which at such a time is so very welcomed as honestly no one is at their best at these times! ..............The day of the Funeral came, the Funeral Car was dressed beautifully with the flowers as agreed, yourself walking the car out of the Village was a truly lovely touch, and it was lovely to be able to follow you and have a decent drive for my Mother to the Crematorium. Honestly I cannot thank you enough for making a difficult time slightly easier! ................. The first place I called didn't even offer their condolences and just made it simply a business transaction!!! You gave the important personal touch from the start! I could not recommend you enough! Thank You so much! Vanessa

John Draper - Patricia Ann Draper

Posted on December 22nd, 2016

My wife, Ann, passed away on 27 November 2016. The servive I, and my 2 sons, received from Townsend Moore was second to none. Their attention to every detail was perfect and the consideration they showed at this very sad time for us was outstanding.
The funeral passed without a hitch and I would have no hesitation in recomending their service to others.

Paul Dykes - Dykes Family Reference

Posted on December 14th, 2016

My father passed away recently Townsend Moore Funeral Services was outstanding from our very first contact and until well after the funeral their service was absolutely first class.
They were not only extremely reliable and efficient, very important elements around one of the key events we will experience in life; it was also the respect, genuine sincerity and the helpful advice given personally by Chris to any enquires; this was so supportive to the family during such a difficult time.
The whole family were made to feel as if Dad’s funeral was the most important event in the world and totally personal to our and his needs. Chris and his team were outstanding and made the whole event feel very special.
All the people involved including the florist, the Humanist Celebrant, drivers and staff at the Leadenham site were very professional and incredibly helpful and thorough. I would like to thank all of them for making the service run smoothly. As well as being totally first class we found them to be very reasonable on the costs for the excellent service they provided.
As a family we would highly recommend Townsend Moore Funeral Services

Mike Downs - Feedback: Funeral

Posted on October 15th, 2016

Dear Chris, Thank you for the v. dignified way you handled our father's passing on. Always on hand to arrange access to The Chapel Of Rest - even on a Sunday and offer advice in planning the day itself at St. Chad's Ch., Welbourn. Highly recommended. Mike Downs

One North Yorkshire Family - Thank you

Posted on October 7th, 2016

I wish to express my sincere thanks to the Townsend Moore Funeral Services team for the discreet and dignified way in which they managed my wife's funeral arrangements. The floral display was beautifully done, the service was conducted with compassion and sympathy for both young and old in the congregation and the eulogy was delivered most eloquently.<br>The whole family were entirely satisfied with the way the funeral was directed.

Pat Bainbridge and family - My late husbands funeral

Posted on October 1st, 2016

Dear Mick and Christian<br>You managed my late husband's funeral with sympathy and understanding, dealing with all the details in a clear and sensitive way which helped me and my family get through an extremely sad day. With your friendly and thoroughly professional manner, we would highly recommend your services and cannot thank you enough for all you did.<br>Kind regards<br>Pat Bainbridge and family

Dinah Fuller - Thank you

Posted on April 9th, 2016

Dear Chris, Dee and team.<br>Thank you for looking after my father and for your attention to detail and sensitivity with all the funeral plans for my late father Mr Ronald Hurst. <br>You and your team were very professional , the setting and surroundings were very comforting to my mother and we will always be very grateful to you and your team for all your care.<br>Thank you again. DInah Fuller , daughter of the Hurst family.

Clare Rowbotham - A Huge Thank you

Posted on January 6th, 2016

Dear Chris & Company
I would like to express the biggest thank you for all your support after my fathers recent passing. With no experience myself in dealing with the process I found Chris Townsend to be the most supportive, helpful, willing, thoughtful individual, ensuring nothing was missed and enabling a personal cremation and subsequent internment of ashes.
I highly recommend Townsend Moore, no hidden costs, total honesty and outstanding customer service.
I will always be thankful.
Kind regards Clare Rowbotham

Louise Bennett - Our Mum's passing

Posted on November 25th, 2015

Dear Mick and all staff at Townsend Moore
My family would like to extend our heartfelt thanks for the caring, professional support and guidance you gave us after Mum's passing. Not only was the funeral itself handled flawlessly and with great sensitivity but the support we received during the planning made a difficult time so much easier.
Yours sincerely
Louise Bennett

Philip Mason - Thank you

Posted on March 20th, 2015

The family and myself are most grateful for the efficient way it was conducted. Many people attending, commented on the ceremony and were not slow at passing their favourable comments. Please inform your staff of our comments. We thank you all. Yours sincerely. Philip Mason

Fair Price
Dr Hilary
Golden Leaves